Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing gu

"In this workbook we are going to focus on spoken communication, and visual communication in the form of 'body language'. Both are at the heart of meetings betw

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management

In today's competitive workplace, your ability to communicate is your most important business skill. This valuable handbook to better business communication can

An instant Wall Street Journal Bestseller The definitive guide to communicating and connecting in a hybrid world. Email replies that show up a week later. Video