The many narrative cases in this book offer dramatic, real-life snapshots of interpersonal theory in action. Written by established communication scholars and r

The second edition of this book again uses original case studies as a means to bring home to students, through lived experiences, the theories and concepts of i

Previous editions ('Social Skills in Interpersonal Communication') have established this work as the standard textbook on communication. Directly relevant to a

In Reflect & Relate, distinguished teacher and scholar Steve McCornack provides students with the best theory and most up-to-date research and then helps them r