Keyton (communication studies, University of Kansas) and Shockley-Zalabak (communication, University of Colorado-Colorado Springs) collect 40 cases on verbal, n

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Spotlighting the central role of communication in today's varied workplace, this up-to-date collection of new case studies will succeed its highly acclaimed pre

Stretching Boundaries: Cases in Organizational and Managerial Communication focuses on non-traditional organizations in a variety of contexts. Because cases ran