A Marxist investigation into the forms of resistance occurring in the UK call centre today

This Special Issue is concerned with the working conditions at call centres, which harbour jobs of different levels of qualification.

Relatively high wages and the opportunity to be part of an upscale, globalized work environment draw many in India to the call center industry. At the same time

In todayA[a¬a[s world, call centers and B.P.O. are the booming industries. Many youngsters want to join these industries because of high pay. Most of the work,

Over the past ten years there has been a massive growth in call centres worldwide. These centres are said to represent the most dynamic growth area in white-col