Business Process Modeling, Simulation and Design covers the design of business processes from a broad quantitative modeling perspective. The text presents a mul

Business Process Modeling, Simulation and Design, Third Edition provides students with a comprehensive coverage of a range of analytical tools used to model, an

Most textbooks on business process management focus on either the nuts and bolts of computer simulation or the managerial aspects of business processes. Coverin

A collection of theoretical and practical contributions to the modelling of business processes as the key to success for todays companies and organisations. The

Ten years ago, groupware bundled with email and calendar applications helped track the flow of work from person to person within an organization. Workflow in to