Download or read book Emotions and Service in the Digital Age written by Charmine E. J. Härtel and published by Emerald Group Publishing. This book was released on 2020-10-19 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Research on Emotion in Organizations comprises chapters describing multidisciplinary research into affect, emotion, and mood in organizations at all levels of analysis, including within-person variation, individual differences, interpersonal exchanges, groups, and organizations.