Download or read book Be My Guest Teacher's Book written by Francis O'Hara and published by Cambridge University Press. This book was released on 2002-09-26 with total page 66 pages. Available in PDF, EPUB and Kindle. Book excerpt: This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Student's Book and Audio CD are also available.