Why can't we all just get along? In family life, schools, law, the business world, and domestic and international affairs, it is all too common for disputes to

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving c

This book sheds an illuminating light into the psyche of people involved in macro-level destructive intergroup conflicts. It also describes the changes in the s

Here is a completely updated edition of the best-selling Resolving Conflicts at Work. This definitive and comprehensive work provides a handy guide for resolvin

In real-life conflict resolution situations, one size does not fit all. Just as a mechanic does not fix every car with the same tool, the conflict resolution pr