Introduction to Operations Management: A Supply Chain Process Approach details how firms buy, make, deliver, and return goods and services around the globe, pro

An Introduction to Operations Management: The Joy of Operations covers the core topics of operations management, including product and service design, processes

This student supplement explores Linear Programming, Queing, and Simulation. Contains corresponding end of chapter material for instructors. Supplement packaged

Matching supply with demand, this book is suitable for operations management MBAs. It demands rigorous analysis on the part of students without requiring consis

The second edition of this textbook comprehensively discusses global supply-chain and operations management, combining value creation networks and interacting p