Agility and innovation are necessary to achieve global excellence and customer value in twenty-first century business; yet most approaches to business process e

Innovation, agility, and coordination are paramount in the support of value in the global knowledge economy. Therefore, the long-term success of a company is in

Driven by the need for global excellence and customer value, agility and innovation have become imperative for business. However, most business process engineer

"This book covers a wide range of topics involved in the outsourcing of information technology through state-of-the-art collaborations of international field ex

"This book informs researchers and practitioners of novel and emerging research in information science and technology, allowing for the discussion and dissemina