This handbook for administrative assistants and secretaries covers such topics as telephone usage, keeping accurate records, making travel arrangements, e-mail,

From best-selling author and expert Sue France, The Definitive Executive Assistant & Managerial Handbook is the ultimate guide for anyone who wants to take thei

An authoritative reference source for today's office professional. Covers all aspects of office management. Includes an introduction to computers and a guide to

The most thorough career guide for administrative professionals now addresses the latest issues in a new second edition.

"A treasure trove of practical tips...and invaluable tools for administrative professionals...it doesn't get much better than this book."--BookViews.com