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Research indicates that IQ contributes only about 20 percent to the factors that determine success. The other 80 percent of the factors are related to EQ-emotio
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Type: BOOK - Published: 2014-08-27 - Publisher: Createspace Independent Publishing Platform
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Elevate emotional intelligence throughout your organization—and watch profitability, retention, and customer satisfaction soar! Know-it-all bosses, overcompet