Download or read book 5-Star Programming and Services for Your 55 Library Customers written by Barbara T. Mates and published by American Library Association. This book was released on 2003-02-07 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the population approaches 55 and above, libraries are faced with an opportunity to serve an underserved population. In this handbook, Barbara Mates explains the ins and outs of planning, developing, marketing and finding successful programmes and services for the greying population.