20 Training Workshops for Customer Service

20 Training Workshops for Customer Service
Author :
Publisher : Human Resource Development
Total Pages : 584
Release :
ISBN-10 : 0874251931
ISBN-13 : 9780874251937
Rating : 4/5 (937 Downloads)

Book Synopsis 20 Training Workshops for Customer Service by : Terry Gillen

Download or read book 20 Training Workshops for Customer Service written by Terry Gillen and published by Human Resource Development. This book was released on 1990 with total page 584 pages. Available in PDF, EPUB and Kindle. Book excerpt: Be ready to respond to customer service moments of truth by ensuring that customer service staff have the core skills they need. These 20 ready-to-use training workshops include detailed trainers notes,slides, and handouts. All materials are fully reproducible.


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