Cut warranty costs by reducing fraud with transparent processes and balanced control Warranty Fraud Management provides a clear, practical framework for reducin

Reduced market share, lack of repeat customers, and added costs are just a few ways warranty claims can hurt an organization. Avoiding complex mathematics or ac

The exponential increase in the development of technology coupled with the customers’ immense desire to possess the newest technological products makes for tr

Responsible Manufacturing has become an obligation to the environment and to society itself, enforced primarily by customer perspective and governmental regulat

Warranty Data Collection and Analysis deals with warranty data collection and analysis and the problems associated with these activities. The book is a both a r