Organizations in the construction industry struggle with three key issues: quality management or better meeting customer expectations, supply chain management o

This text tackles the key issues of total quality management, supply chain management and knowledge management, demonstrating their significance as strategic co

A convergence of lean management and quality management thinking has taken place in organizations across many industries, including construction. Practices in p

Organizations in the construction industry struggle with three key issues: quality management or better meeting customer expectations, supply chain management o

This book provides a unique appraisal of supply chain management(SCM) concepts alongside lessons from industry, observation andanalysis gathered during the firs