Functional stupidity can be catastrophic. It can cause organisational collapse, financial meltdown and technical disaster. And there are countless, more everyda

Something strange is happening in our knowledge economy - organisations everywhere are encouraging smart people to do stupid things. At its extremes, this kind

Why do smart people do stupid things at work? Welcome to the idea of functional stupidity. Functional stupidity can be catastrophic. It can cause organizational

According to Infosys, 86% of consumers surveyed indicated that personalized content has some impact on what they purchase and 25% said that personalization play

This book provides a long-overdue account of online technology and its impact on the work and lifestyles of professional employees. It moves between the offices