Download or read book Administrative Assistant's and Secretary's Handbook written by James Stroman and published by AMACOM/American Management Association. This book was released on 2008 with total page 600 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook for administrative assistants and secretaries covers such topics as telephone usage, keeping accurate records, making travel arrangements, e-mail, using the Internet, business documents, and language usage.