How Do You Ensure that Employees Are Doing the Right Things? Many of us ask, "What does it take to do a job well?" and stopthere. But there's more to it than th

This book provides analysis of 650 jobs, based on 20 years of research using the McClelland/McBer job competence assessment (JCA) methodology. It includes gener

More and more organizations are using 360-degree feedback to provide an opportunity to talk about key changes. This second edition of the best-selling book incl

Competencies lie at the heart of every of every successful activity. Organizations across the world are trying to understand and integrate competencies in their

Discussing Web-based training from design, development, delivery, management, implementation, and evaluation perspectives, this book includes 63 chapters by exp