Download or read book The A-to-Z Book of Managing People written by Victoria Kaplan and published by Berkley Trade. This book was released on 1996 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: "On the job, managers need answers to questions big and small - from handling requests for maternity leave to settling arguments over who cleans the coffeepot." "The A-To-Z Book of Managing People offers quick-reference facts, ideas, and suggestions for preventing and solving problems - from general policies about benefits, job requirements, and office procedures to day-to-day issues like staff parties, dress codes, personal phone calls, and smoking in the workplace." "The authors provide a solid starting point for problem-solving - and help managers who want to encourage efficiency, ethical behavior, and excellence in their employees. From the largest corporations to the smallest small businesses, this is the essential reference for anyone who manages people."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved