Talking comes naturally…but getting people to listen is an art. This guide provides you with practical, proven strategies for mastering the art of effective,

Malcolm Gladwell, host of the podcast Revisionist History and author of the #1 New York Times bestseller Outliers, offers a powerful examination of our interact

Build teams, make better decisions, energize groups, and think out of the box Do you need a resource that you can pull out of your pocket to liven up meetings,

'Every voice raised against racism chips away at its power. We can't afford to stay silent. This book is an attempt to speak' *Updated edition featuring a new a