A straightforward handbook that will help replace anxiety with confidence when it is crucial to "say it right."

Easy ways of dealing with difficult people. Psychotherapist Arlene Matthews Uhl offers the most effective strategies for dealing with difficult people—from st

Tells how to overcome shyness, learn to make small talk, present toasts, host parties, present oneself effectively at a job interview, run a meeting, and give a

WHO'S CRAZY ANYWAY? Therapist Joan Mazza lets you decide! This extremely useful guide to therapy grew out of Joan Mazza's experience as both a patient in therap