This book outlines the benefits and limitations of simulation, what is involved in setting up a simulation capability in an organization, the steps involved in

This book outlines the benefits and limitations of simulation, what is involved in setting up a simulation capability in an organization, the steps involved in

Most textbooks on business process management focus on either the nuts and bolts of computer simulation or the managerial aspects of business processes. Coverin

This short textbook consolidates all the key aspects of operations management into a concise and easily accessible reference tool. Comprising the management of

While simulation has a vast area of application, this textbook focuses on the use of simulation to analyse business processes. It provides an up-to-date coverag