Knock Your Socks Off Service Recovery

Knock Your Socks Off Service Recovery
Author :
Publisher : Amacom Books
Total Pages : 232
Release :
ISBN-10 : 081447084X
ISBN-13 : 9780814470848
Rating : 4/5 (848 Downloads)

Book Synopsis Knock Your Socks Off Service Recovery by : Ron Zemke

Download or read book Knock Your Socks Off Service Recovery written by Ron Zemke and published by Amacom Books. This book was released on 2000 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on the popular, breezy approach of the Knock Your Socks Off Service series, the authors provide managers with an upbeat primer on creating a first-class recovery system--showing what it costs to lose customers and how little it can cost to win them back.


Knock Your Socks Off Service Recovery Related Books

Knock Your Socks Off Service Recovery
Language: en
Pages: 232
Authors: Ron Zemke
Categories: Business & Economics
Type: BOOK - Published: 2000 - Publisher: Amacom Books

GET EBOOK

Based on the popular, breezy approach of the Knock Your Socks Off Service series, the authors provide managers with an upbeat primer on creating a first-class r
Service Recovery
Language: en
Pages: 84
Authors: Ron Zemke
Categories: Business & Economics
Type: BOOK - Published: 1995 - Publisher:

GET EBOOK

How do you fix a broken customer? Spend an hour with Ron Zemke's Service Recovery and discover the steps to take after a product or service breakdown to satisfy
Service Failures and Recovery in Tourism and Hospitality
Language: en
Pages: 246
Authors: Erdogan Koc
Categories: Business & Economics
Type: BOOK - Published: 2017-10-20 - Publisher: CABI

GET EBOOK

Tourism and hospitality services are highly prone to service-failure due to a high level of customer-employee contact and the inseparable, intangible, heterogen
Refuge Recovery
Language: en
Pages: 234
Authors: Noah Levine
Categories: Self-Help
Type: BOOK - Published: 2014-06-10 - Publisher: Harper Collins

GET EBOOK

Bestselling author and renowned Buddhist teacher Noah Levine adapts the Buddha's Four Noble Truths and Eight Fold Path into a proven and systematic approach to
Growing a Business
Language: en
Pages: 260
Authors: Paul Hawken
Categories: Business & Economics
Type: BOOK - Published: 1988-10-15 - Publisher: Simon and Schuster

GET EBOOK

The companion volume to the public television series explains what it takes to be a successful entrepreneur.