As the baby boomer generation approaches retirement age, many organizations are facing the potential crisis of lost knowledge. Devised to help those organizatio

The first tactical handbook that gives both the ways and means to manage the process that generates useable knowledge assets within an organization.

Successes and Failures of Knowledge Management highlights examples from across multiple industries, demonstrating where the practice has been implemented well�

'Corporate memory' is the body of information that an organization needs to keep for re-use. It is the active and historical information that an organization ha

Knowledge Management has evolved into one of the most important streams of management research, affecting organizations of all types at many different levels. T