Effective library assessment is crucial for a successful academic library. But what do we mean by library assessment and how can it be used to improve the libra

Assessment as Information Practice provides information about a range of collection and service-based assessment approaches that can be applied in different con

From the ongoing flood of misinformation to the swift changes occasioned by the pandemic, a myriad of factors is spurring our profession to rethink reference se

The concepts of planning and assessment are intrinsically linked—and understanding them is essential for raising the library’s profile and strengthening its

"This book, first published in 1992, explores the issue of library assessment methods and the impact of accountability on the delivery of reference services. It