In this book you will find 8 complete units which will contribute to your qualification whether you are studying for the Award, Certificate or Diploma. Each uni

Covers 8 of the optional units across the Award, Certificate and Diploma. This book provides information useful for students of mixed abilities through differen

Offers various things that students need to excel in BTEC First in Public Services. This student book contains real life case studies enabling students to explo

Written in a user-friendly style with lively features to guide students through the course. Fully revised throughout and contains new chapters on Understanding