Problem Solving for Better Healthcovers human potential and possibilities for change in a global environment where health issues have now reached crisis proport

The A3 process is a way to look with "new eyes" at a specific problem identified by direct observation or experience. It offers a structure that begins by alway

This highly accessible book presents clear steps for helping children and adolescents to develop and test out new solutions to specific social, emotional, or be

The clinical reasoning process is explained in terms of formation of an initial concept, formation of hypotheses, the further expansion of inquiry tactics, and

Written by the President and CEO of the Institute for Healthcare Improvement (IHI) and a leading health care journalist, this groundbreaking book examines how l