Preface In the past three decades, businesses have made staggering investments in technology to increase their productivity and efficiency. The technological in

Note to Readers: Publisher does not guarantee quality or access to any included digital components if book is purchased through a third-party seller. Applied Pr

Based on a broad range of case studies, Organization and Management Problem Solving is an insightful text designed to improve the application of organization th

Some IT organisations seem to expend all their energy firefighting – dealing with incidents as they arise and fixing, or patching over, the breakage. In organ