A new playbook for effective crisis management in higher education. Unlike other industries, in higher education an institution's most important asset is its re

Economists and policymakers are still trying to understand the lessons recent financial crises in Asia and other emerging market countries hold for the future o

The ebook edition of this title is Open Access and is freely available to read online. Presenting research on social media use in crisis and risk cases: a terro

"With wit and insight, John Lombardi offers us the single best description of how universities work. This book is destined to be an essential handbook for anyon

How can universities implement strategic integrated marketing to effectively build and communicate their value? At a time of declining public support, a shrinki