Performance of Computer Communication Systems A Model-Based Approach Boudewijn R. Haverkort Rheinisch-Westfälische Technische Hochschule Aachen, Germany Comput

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Communication networks and computer systems research is entering a new phase in which many of the established models and techniques of the last twenty years are

Computer-Mediated Communication Systems: Status and Evaluation synthesizes current knowledge about computerized conferencing systems, electronic mail, and offic