Performance management, often referred to as process management, is a strategy that can be used to achieve an optimum mix of quality, safety, patient satisfacti

This important new text demonstrates a step-by-step approach to understanding and improving performance management in healthcare organizations. It discusses the

An exploration of the theoretical and philosophical background of performance development, this edited collection focuses sharply on the practical aspects assoc

This book guides you through the process, covering such essential steps as the movement toward physician performance management, the physician leader's role, co

This new edition continues to emphasize the use of data envelopment analysis (DEA) to create optimization-based benchmarks within hospitals, physician group pra