Outsourcing is now increasingly used as a competitive weapon in today's global economy. 'The Outsourcing Handbook' is a guide to the whole process. It looks at

Nowadays just about anything can be outsourced. From telemarketing to inventory management, collecting receivables to answering the phone, email account hosting

Outsourcing has become an increasingly important issue for many organisations. This book provides a framework for an up-to-date understanding of the outsourcing

The first book to provide practical guidance on how to get the most from an outsourced IS service and written specifically for IS and IT professionals and not s