Cultural, economic and political trends are changing the way public administrations are organized and this book examines the new challenges managers face, with

This book defines organizational development (OD) and discusses the philosophy of OD in terms of its assumptions and values. It addresses the issue of change in

Through change and development, human service organizations can promote the well-being of their clients more effectively. This important book describes and anal

Calls for performance measures and metrics sound good, but public sector organizations often lack the tools required to assess the organization as a whole and c