Operations in Financial Services establishes a framework for this research area from an operations management perspective. The first section presents an introdu

An introduction to financial tools and concepts from an operations perspective, addressing finance/operations trade-offs and explaining financial accounting, wo

This book presents the methodology and applications of Data Envelopment Analysis (DEA) in measuring productivity, efficiency and effectiveness in Financial Serv

Creating Value in Financial Services is a compilation of state-of-the-art views of leading academics and practitioners on how financial service firms can succee

A comprehensive text on financial market operations management Financial Market Operations Management offers anyone involved with administering, maintaining, an