How are you going to know that the system is performing correctly once it is operational? What are your decision support systems? Have you identified what syste

How are you going to know that the system is performing correctly once it is operational? What are your decision support systems? Does your system support multi

How will you recognize and celebrate results? Think about some of the processes you undertake within your organization, which do you own? Is the solution techni

Is there an established process in place for collecting and monitoring performance metrics? Who uses the resulting information? What administrative process will

How do you catch Operations support system definition inconsistencies? Is the required Operations support system data gathered? What key stakeholder process out