This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; the

This White paper puts forward a comprehensive policy framework across public services. It sets out the principles for reforming public services and how they app

This book explores innovations in public management, including establishing a corporate vision, strategizing an organization and change management. Chapters pro

This publication sets out a framework for analysing the performance of governments in developing countries, looking at the government as a whole and at local an

Through a series of studies, the overarching aim of this book is to investigate if and how the digitalization/digital transformation process affects various wel