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A dozen articles suggest a variety of ways for libraries to enhance their daily reference service and the image of librarianship, and to bring in more users. Th
The Impact of Emerging Technologies on Reference Service and Bibliographic Instruction
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Information technologies are having a profound impact on the ways libraries are providing traditional services. This book identifies emerging technologies and a
Reference and Information Services
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Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is i
Technological Advancements in Library Service Innovation
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Innovations in library services are rapidly developing within numerous areas including building design, program and event planning, patron experience and engage
Library Reference Services and Information Literacy: Models for Academic Institutions
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As classrooms and universities strive to adapt their instructional methods to an ever progressing technological age, it is imperative that academic libraries al