Download or read book Mastering Communication in Social Work written by Martin Bailey and published by Jessica Kingsley Publishers. This book was released on 2014-05-21 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Communication skills are fundamental to effective social work practice. Accessible and easy-to-read, this book explores how communication works, the factors that influence how effectively we attend to and convey information, and how we can improve our communication. Practice vignettes and exercises for the reader are included throughout.