Modern Management Methods asks how the value of a building is produced through instruments of expertise, management ideologies, and historical narratives. It us

The book describes the most important quality management tools (e.g. QFD, Kano model), methods (e.g. FMEA, Six Sig-ma) and standards (e.g. IS0 9001, ISO 14001,

In order to succeed in today’s increasingly competitive environment, corporations, companies, governments, and nonprofit organizations must be conversant with

The essential guide to research in educational leadership and management, substantially revised and updated.

From force field analysis to `zero defects′, from `brainstorming′ to the Deming Wheel, this volume meets the need for a short, accessible reference to the 1