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The ITIL pocket guides of Van Haren Publishing are since long recognized as the industry classic guide on the topic of ITIL, in many languages. Over the years t
ITIL® V3 - A Pocket Guide
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Note: This pocket book is available in several languages: English, German, French. This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable refer
Planning, protection and optimization ITIL V3 intermediate capability handbook
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This guide provides a quick reference to the processes covered by the ITIL V3 PPO syllabus. It is designed as a study aid for students taking the ITIL Capabilit
ITIL Foundation Handbook [pack of 10 Copies - Chinese Edition]
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This quick-reference revision guide has been designed to help students prepare for their foundation exam. It is also a key reference aid for managers, practitio
ITIL Foundation Exam Study Guide
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Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate c