Executives often know little about the people who buy their companies' products and services. This is not surprising. To study people, you must care about them.

Every year in the U.S., thousands of women and hundreds of men participate in sexual assault forensic examinations. Sameena Mulla reveals the realities of sexua

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A nurse inserts an I.V. A personal care attendant helps a quadriplegic bathe and get dressed. A nanny reads a bedtime story to soothe a child to sleep. Every da

Why the United States has failed to establish a comprehensive high-quality child care program is the question at the center of this book. Edward Zigler has been