This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the

This text now includes updates to all statistics, information on job design and empowerment, updated coverage of trade unionism and a new chapter on business et

Over the last decade, human resource management has come to be viewed as the dominant paradigm within which analyses of the world of work have been located. Thi

An integrated look at HRM policies and practices in the tourism and hospitality industries A comprehensive contextualisation of the nature of the industries, th

This new textbook provides a complete study of human resource management from the perspective of management and operation in a hospitality environment. The hosp