Download or read book Hotel Management and Operations written by Michael J. O'Fallon and published by . This book was released on 2009 with total page 514 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hotel Management and Operations, Fifth Edition provides a practical, up-to-date, and comprehensive approach to how professionals across the industry manage different departments within their operation. From the front office to finance, from marketing to housekeeping, this resource offers advanced theory played out in practical problems. Multidimensional case studies are a notable feature, with complex management problems portrayed from multiple viewpoints; "As I See It" and "Day in the Life" commentaries from new managers provide further real-world perspective. Covering the latest issues affec.