This cutting edge and comprehensive book with contributions from the star faculty of Cornell University's School of Hotel Administration offers the latest think

In recent years the brand has moved squarely into the spotlight as the key to success in the hospitality industry. Business strategy once began with marketing a

Success in today’s rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dom

For most of church history, hospitality was central to Christian identity. Yet our generation knows little about this rich, life-giving practice.

Create a culture of radical hospitality that surprises and delights guests beyond their expectations. The Art of Hospitality guides you and your church to creat