An easy-to-implement, eight-step methodology to engage and connect with all learning styles. Hold On, You Lost Me! provides a thorough explanation of the four m

Hold On, You Lost Me offers an easy-to-implement 8-step methodology to create training suitable for all audiences from a small work team to a class of 50. Autho

Here at last is the ultimate authority on training new trainers from the consummate training professional, Elaine Biech, and ASTD. Configured in a usable format

This compact resource presents current data on health literacy as it affects child health outcomes, with a sharp focus on improving communication between health

Working With Humans explores and illuminates the essential—but generally ignored—management and communication tools needed to end the daily annoyances that