Digital Government: Managing Public Sector Reform in the Digital Era presents a public management perspective on digital government and technology-enabled chang

This book focuses on the implementation of digital strategies in the public sectors in the US, Mexico, Brazil, India and Germany. The case studies presented exa

Few developments have had broader consequences for the public sector than the introduction of the Internet and digital technology. In this book, Darrell West di

This book is a guide to building a digital institution. It explains how a growing band of reformers in businesses and governments around the world have helped t

In recent years, it has become apparent that there are very distinct gaps between developed and developing regions in the world, especially in regards to e-gove