Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving c

Paul Randolph applies philosophy and psychology to the practice of mediating between people in conflict. This practical guide, with a foreword by Nobel Laureate

Cultural differences among members of any group-be it a multinational business team or an international family-are frequently the source of misunderstanding and

When designing, planning and building urban spaces, many contradictory and conflicting actors, practices and agendas coexist. This book propounds that, at prese

Learn to assess the situation, manage your emotions, and move on. While some of us enjoy a lively debate with colleagues and others prefer to suppress our feeli