Addressing various levels of the corporate ladder, from customer service to the CEO, this handbook explores "The Excellence Myth," revealing a philosophy of exc

“Weaves together thoughts, stories, and quotes from top performers in music, business, and sports to help you achieve excellence” (Jeff Janssen, founder and

Everyday Excellence looks at the core of quality --- people. If we want to achieve everyday excellence, we must do it for people and with people. People either

Understanding the ideological underpinnings of education reform in the past three decades

Excellence: Every Classroom, Every Lesson, Every Day is the story of the transformation of a principal from new and inexperienced but good-hearted to a highly e