Only 7 percent of communication is verbal and 38 percent is vocal (pitch, speed, volume, tone of voice). The largest chunk then, 55 percent, is visual (body lan

According to the Occupational Safety and Health Administration (OSHA), more than two million workers in the United States alone are victims of workplace violenc

Book CD-ROM. There are nearly 12 million children under the age of five in child care each week in the United States. The trend is to move away from large opera

Lenders and prospective home buyers alike have turned their attention to financial news, carefully watching the market since the 2007 housing and credit crisis.

This handy guide is designed to assist insurance agents and consumers by explaining these complicated and confusing terms in jargon-free language. More than 2,0